Frequently Asked Questions

As the options for our products and designs are so wide and varied, we do not have a price list. However, you can request a quote and one of our team members will be in touch. Alternatively you can call us on 01785 220 288.
 
On most of our items the minimum order is 4 packs (1 pack = 1,000 items). However, in some circumstances we are able tailor this to your requirements. 

We accept payments by BACS, Cheque or card. You can also open a credit account with us. An application for the opening of a credit account with the Company shall include an undertaking by the applicant that he/she has read and agreed to the Company’s Standard Conditions herein. Where the Buyer has an account, payment shall be made within 28 days from invoice date.

To pay by card you can either make the payment over the phone securely with your ProForma invoice.

We accept Visa, Mastercard, Solo, Delta and many more payment methos. We are unable to process Visa Electron and American Express cards.

You are able to get multiple quotes of products by selecting your products and selecting the "get a quote" button. 
 
Alternatively call our friendly Customer Service Team on 01785 220 288 for immediate multiple quotes.
We endeavour to get your products to you on the timings that you request. We have an express and standard delivery service. For more information please call our friendly Customer Service Team on 01785 220 288. We offer flexible delivery options, such as split deliveries, palletised options, deliveries to multiple locations as well.

Of course! If you’ve used our Bag Builder service, your products will appear as seen on screen in the tool. If you have used our Design Service, our Team will send you the final design for your approval prior to your order being placed. Samples of our standard range packaging are available upon request.

If, once approved, you want to change your artwork every effort will be made by us to accommodate this. However, if the products using the previously approved artwork are too far along in production, we will have no option but to finish the job. In this instance, the amended artwork will be classed as a reprint and additional payment will be required to complete the work.

Yes. On your first order, or if you change your design, there will be a small origination charge. This is because we have to make printing plates.

This depends on which bags you want to print on but most bags we can print up to 8 colours.

Did you know that we can store your order for you? What's more we even have the facilities to deliver your bags in drop shipments. Call our friendly Customer Service Team on 01785 220 288 to discuss your requirements.

Yes we can. If you have looked at our standard products and cannot find what you want, we can source items to your desired specification. Call our friendly Customer Service Team on 01785 220 288 to discuss your requirements

 

Our Terms & Conditions can be found here.

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