Finding a supplier that provides the full package can be difficult when quality, price and reliability are vital. For the Pharmaceutical Industry in particular, working with a supplier that provides more than just the products is a key consideration — as ensuring they comply with legislation around medication and patient safety is also essential.
A Pharmacy Service based in Brighton is an independent provider of medication, education and support to mental health departments in hospitals across the UK.
From individual hospitals, to the largest healthcare groups in the country, the Pharmacy provides a full pharmacy service to help improve medicine management across the healthcare sector. The Pharmacy also provides training for doctors, nurses and healthcare assistants, as well as 48-hour delivery for orders that are placed online.
This provision has supported hospital services with pharmaceutical supplies for 25 years, however in 2018 the company began to experience an issue with their pharmacy bag supplier. The Pharmacy discovered that the bags used to package pharmaceutical products were not strong enough to hold certain items, causing them to break and leaving customers frustrated. As a result, the Pharmacy made the decision to replace them with thicker and stronger bags, leading them to Staffordshire based Enviroprint; who could provide bags that were 60 grams per square meter (gsm).
“The Pharmacy came to us with their problem and we worked collaboratively to source extra thick bags that are strong enough to hold a range of different product weights,” said Darren Pittock, Sales Executive at Enviroprint. “In fact, the bags we supplied are 20 per cent thicker than the standard gsm for pharmaceutical bags.”
“Part of my role is to ensure that any supplier we use is compliant with industry standards,” explained the Senior Buyer at the Pharmacy Service. “The service Enviroprint provides and the reputation it holds means we know we can rely on them for all of our requirements. We need high quality, medical grade products and that’s exactly what they provide.
“With financial pressures impacting the pharmaceutical and healthcare industry on a daily basis, it is vital for us to work with a supplier that we know we can trust to deliver the products that we need, at the right cost,” the Buyer added. “We all know the pressures that the NHS is under, so any way that we can support our customers across the healthcare sector is beneficial to us.
“By sourcing these bags from Enviroprint, we know we are getting the best priced product from UK suppliers, which is hugely important for us. Now, instead of using three or four different suppliers to meet our needs, we use one supplier that helps to ensure we maintain a good supply chain, which in this day, is essential in the pharmaceutical industry.” added the Buyer.
“For us, working with customers like this Pharmacy is all about building up a trustworthy, long lasting relationship,” said Pittock. “We pride ourselves on our exceptional customer service and offering an extra level of care that our customers don’t get anywhere else.
To find out how we can supply your business with quality sustainable products, email your enquiry to sales@enviroprintuk.com or call 01785 220 288.